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Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items in person or by mail within 7 working days of receipt of your goods as long as they have not been opened or used.
- You have 7 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item(s) you are returning have not been opened.
Ship your item back to Us
Firstly Print and return this Returns Form to:
Longwill Derm Returns Department
7700 SW 104 Street Miami, FL 33156, USA
Please remember to ensure that the item you are returning is repackaged with all elements.